Shuangchao Machinery provides after-sales service to customers. Solving users' worries is our company's consistent purpose. For this reason, we have specially established an after-sales service network. Through our company's service office, we guarantee the timeliness and effectiveness of the "three guarantees" service and spare parts supply. We have also set up a three-guarantee service center and spare parts department at the headquarters to provide users with high-quality after-sales service.

We also implement quality tracking services for large users, that is, in addition to on-site acceptance and test drive services at the time of delivery, we will send personnel to provide door-to-door tracking services regularly and irregularly during the three-guarantee period from the date of purchase and use of the user's vehicle, so as to timely eliminate some potential faults during the user's use and ensure that users can use our company's products normally.

In order to ensure the timeliness of after-sales service, our company implements a time-limited service in place system, which will be in place as soon as possible depending on the specific situation. Generally, it will be in place within 2-4 hours in the city, 6-8 hours in nearby urban areas, and 24-72 hours in other provinces, and the problem will be solved as soon as possible. After the warranty period, our company will still provide users with timely and preferential services.

Our company can also provide contractual services according to user needs and specific circumstances to extend the service life of the vehicle.